Terms and Conditions
- Introductory Provisions
- User Account
- Conclusion of the Purchase Agreement
- Price of Goods, Discounts and Payment Conditions
- Withdrawal from the Purchase Agreement
- Shipping and Delivery of Goods
- Rights from Defective Performance
- Other Rights and Obligations of the Parties
- Protection of Personal Data and Sending of Commercial Communications
- Sending Commercial Communications and Storing Cookies
- Delivery
- Final Provisions
1. Introductory Provisions
1.1. These terms and conditions (hereinafter "terms and conditions") of the business company PlasticPlanet s.r.o., with its registered office at Kodymova 2539/8, 158 00 Prague 5 - Stodůlky, identification number: 24683396, registered in the Commercial Register at the Municipal Court in Prague, section C, file number 237204 (hereinafter "the seller") regulate the mutual rights and obligations of the parties arising in connection with or based on the purchase agreement (hereinafter "purchase agreement") concluded between the seller and another natural or legal person (hereinafter "the buyer") through the seller's online store. The online store is operated by the seller at the internet address www.plasticplanet.cz (hereinafter "website"), via the web interface of the store (hereinafter "web interface").
1.2. The terms and conditions do not apply to cases where the person intending to purchase goods from the seller is a legal entity or a person acting in the course of their business or in the course of their self-employed profession.
1.3. Provisions differing from the terms and conditions can be agreed upon in the purchase agreement. Such provisions in the purchase agreement take precedence over the provisions of these terms and conditions.
1.4. The provisions of the terms and conditions are an integral part of the purchase agreement. The purchase agreement and the terms and conditions are drafted in the Czech language. The purchase agreement can be concluded in the Czech language.
1.5. The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect rights and obligations arising during the validity of the previous version of the terms and conditions.
2. User Account
2.1. Based on the buyer's registration on the website, the buyer can access their user interface. From their user interface, the buyer can place orders for goods (hereinafter "user account"). If the web interface allows, the buyer can place an order for goods without registration directly from the web interface.
2.2. When registering on the website and when ordering goods, the buyer is required to provide correct and truthful information. The buyer is required to update any information provided in their user account as soon as any changes occur. The information provided by the buyer in the user account and when ordering goods is considered correct by the seller.
2.3. Access to the user account is secured by a username and password. The buyer is required to maintain confidentiality regarding the information necessary for accessing their user account.
2.4. The buyer is not allowed to allow third parties to use their user account.
2.5. The seller may cancel the user account, especially if the buyer has not used the account for more than 12 months, or if the buyer breaches their obligations under the purchase agreement (including these terms and conditions).
2.6. The buyer acknowledges that the user account may not be available continuously, particularly due to the necessary maintenance of the seller's hardware and software equipment, or the necessary maintenance of third-party hardware and software equipment.
3. Conclusion of the Purchase Agreement
3.1. All product presentations placed in the web interface of the store are of an informational nature, and the seller is not obligated to conclude a purchase agreement for these products. Section 1732, paragraph 2 of the Civil Code does not apply.
3.2. The web interface of the store contains information about the goods, including the prices of individual items and the costs of returning goods if the goods cannot be returned by regular mail. Prices of goods are shown including VAT and all related charges. The prices of goods remain valid as long as they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase agreement under individually agreed conditions.
3.3. The web interface of the store also contains information about the costs of packaging and delivery of goods. The information about the costs of packaging and delivery of goods displayed in the web interface applies only when the goods are delivered within the Czech Republic.
3.4. To order goods, the buyer fills out the order form in the web interface of the store. The order form includes the following information:
3.4.1. The goods being ordered (the buyer "adds" the ordered goods to the electronic shopping cart in the web interface of the store),
3.4.2. The method of payment for the purchase price of the goods, the requested method of delivery of the ordered goods, and
3.4.3. Information about the costs associated with the delivery of the goods (hereinafter referred to collectively as "order").
3.5. Before submitting the order to the seller, the buyer is allowed to review and modify the data they have entered into the order, including the option to identify and correct errors made during the data entry process. The buyer submits the order to the seller by clicking the "Confirm Order" button. The information provided in the order is considered correct by the seller. The seller will immediately confirm the receipt of the order to the buyer by email, sent to the buyer's email address provided in the user interface or in the order (hereinafter "the buyer's email address").
3.6. The seller is always entitled to request additional confirmation of the order from the buyer (e.g., in writing or by phone), depending on the nature of the order (quantity of goods, price, expected delivery costs).
3.7. The contractual relationship between the seller and the buyer is established upon delivery of the acceptance of the order (the seller’s confirmation), which is sent to the buyer by email, to the buyer’s email address.
3.8. The buyer agrees to the use of remote communication means for concluding the purchase agreement. The costs incurred by the buyer when using remote communication means in connection with concluding the purchase agreement (costs for internet connection, phone calls) are borne by the buyer, and these costs do not differ from the standard rate.